ACES Technology Help Desk

Training Resources & Materials

Extension Podcast Plunge

Learn to post podcasts to iTunesU; specifics in promoting and advertising your materials; and tips on branding your materials to give them a more polished finish. Also, learn more about podcasting and how it can be a great tool to reach new audiences with the latest content.

Tutorials

Most of these tutorials can be done with any version of Photoshop, though some of the commands may differ slightly. The first two are for Photoshop Elements and cover the beginning basics. Plan to spend one-half to one full hour for each tutorial. They have a lot of images (including large photos that can be downloaded), so they may be slow to load if you have a slow connection.

Trainings

• Techie Talk, Training and Support highlights different technologies and is geared towards intermediate users. Your very own Road Warriors share their expertise on the first Friday of every month at 10:00 a.m. on CENTRA.
• Power Training Hour offers basic knowledge on Office 2007 applications and shares tricks on how to make your computer work for you. A different application is featured each month. Join us every 2nd, 3rd and 4th Thursday at 2:00 p.m. on CENTRA.

• Trainings
  Visit the ACES Help Desk Training Page to learn more and view a schedule of upcoming sessions.

Services

CENTRA

The Extension Internet Conferencing Center delivers online synchronous and asynchronous events including staff development and technology trainings, certification and training modules, department meetings, and distance education classes.

Events are conducted through CENTRA web conferencing software and include live, two-way audio and visuals with participants, text chat, and application sharing. Registered users unable to participate in the live session can view the archive of recorded events. Guest playback links to archives are available for those unable to participate in the original session.

Digital Recording Studio

The Digital Recording Studio is available for faculty and staff to record and edit digital files that can be posted as Podcasts on iTunesU or on WebCT. Sound Studio, Garage Band, ProfCast, and iMovie are a few of the programs available to use for digitizing files. Tipsheets are available on eSource with directions for each program.

Satellite Conferencing/Downlinking

Satellite conferences on C or ku band can be downlinked, copied to VHS tape, fed to certain classrooms and conference rooms in Gerald Thomas Hall or delivered to faculty and staff via Webcast. Charges are usually nominal, but vary with demands of customers.

Video Conferencing

Video conferencing allows you to communicate with locations around the world with full video, high-quality audio and the ability to display content from a computer. For more information, click here.

ACES has several videoconferencing units across the state. The Bernalillo County Extension office and the district directors' offices (Clovis, Santa Fe) are equipped with Polycom units. There is also a unit at the Clayton Livestock Research Center, and at the Clovis Agricultural Science Center. In addition, three units are located in Gerald Thomas Hall; a permanent unit in GT297, a similar unit in GT169, and a mobile unit, available for use in GTH rooms with an internet connection. Special software on the GTH units and the Clovis ASC unit allows multi-point conferences with a maximum of four sites. The GT169, GT297, and Clovis ASC units also have desktop sharing capabilities. PVX videoconferencing software has also been installed on several office laptops around the state that are primarily used by CES agents and specialists.

Webcasting

Webcasting enables participants at any remote location to watch live events over the internet through streaming audio and video. After the event, the video is often archived so viewers can watch the movie later.